Posts Tagged ‘customer engagement’

Key Takeaways for Creating Positive Interactions With Your Customers

June 30, 2017 by

          What do you do after a customer completes a purchase, or orders a service from your company? How about where they sign up for a newsletter or a recurring subscription?   It can be generally stated that a good marketer would tell you to take some sort of action. Be […]

Online Customer Engagement – Part 1: Transitioning the Conversation

May 26, 2016 by

  We are well beyond the newness of the digital age in which we live. Telling you that an overwhelming majority of people in the United States are frequently online (nearly 85%) will not make any headlines.  What may peak your interest, however, is HOW people engage online and what exactly triggers it. We’ll have […]